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Degen Degax

General FAQ

You won’t find any bullshit or shady business here. You won’t be scammed and your account will not get hacked because we DO NOT ask for any of your passwords. Our founder, Derek George is fully doxxed and you can connect with him on his personal Instagram.

We can get you hundreds or thousands of followers, views, likes, or comments, providing you with users to help you grow your brand and influence. We also have a dedicated support team based in the US to answer any questions, concerns, or requests via text and email.

We’re always happy to help answer your questions to ensure our clients are fully confident in our services before they finalize a purchase.

YES.

We are a US-based team and you will have access to your account manager through text message and email.

We prefer to keep all conversations via text as it’s a lot easier than going back and forth through email. We live in the 21st century and like to keep it cool and personal.

NOPE.

All we need is your username.

YES.

We offer partial refunds for our monthly subscriptions if you are unhappy with your experience during the first 7 days of service. However, if you have received a full month of services, we will not be able to provide a refund. 

We are confident that we can work out any issue or dissatisfaction you may encounter with our service.

Keep in mind that we offer a free trial to avoid any situations that would require a refund 😊

NOPE.

Your page must be PUBLIC. We are unable to deliver followers or engagement to private profiles.

YOU SHOULDN’T.

However, please let us know if you decide to change it and what your new username is so that there is no lapse in service.

YUP.

You can cancel whenever you want.

Option #1
Login to your back office, by clicking here.

Option #2
Hit up your account manager or email support@degendegax.com and we’ll take care of it for you.

CREDIT CARD.

We accept all major card carriers around the world. If your payment does not work, please contact us.

If you do not have a credit card, please contact us as we have CashApp, Zelle, Venmo, Crypto, Wise, and Payoneer.